We aim to make the refund process smooth and transparent after an approved cancellation.
Refunds are applicable only when:
The cancellation request meets the 3–5 day policy
JS Rental Services approves the cancellation
The customer has made an advance or full payment
Refunds are not eligible in the following cases:
Last-minute cancellations (less than 3 days)
Orders already dispatched or delivered
Damage or misuse of rented items (in case of deposit refunds)
Approved refunds will be initiated within 7–10 business days.
The amount will be credited to the original mode of payment.
Refund processing time may vary depending on your bank, UPI provider, or payment gateway.
JS Rental Services is not responsible for delays caused by financial institutions.
Convenience fees, delivery charges, or service charges are non-refundable.
Any damage charges, if applicable, will be deducted from the refundable amount.
If you have any questions, our support team is here to help.
📧 Email: support@greatindiaelevator.com
📞 Phone: 9911326073
🕒 Support Hours: 10 AM – 7 PM (Mon–Sat)
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